Resources and tools

When someone you love is sick, information comes quickly and often all at once. Appointments, lab results, treatment discussions, insurance calls, and new terminology can make it difficult to remember what was said or what comes next.


These are tools and resources that helped our family stay organized, understand information more clearly, and prepare for conversations with doctors. They are shared as informational resources based on personal experience, not as medical or professional recommendations.


Recording and Organizing Appointments

Appointment Recording and Transcription Apps

Medical appointments often include a large amount of information delivered in a short period of time. Many people leave appointments realizing they only remember part of what was discussed.

Apps that record and transcribe conversations can be helpful, especially when information needs to be shared with family members afterward.

One tool that helped us was the Cue app, which records conversations, creates transcripts, and organizes information into summarized notes. Bringing a transcript home made it easier to review information calmly later instead of trying to remember everything in the moment.

Most providers are comfortable with recordings when they are informed ahead of time, but it is always appropriate to ask permission first.

Find in app store

Understanding Medical Information

Using AI Tools to Explain Medical Language

Medical information is often written for clinicians, not patients. Lab results, imaging reports, and treatment discussions can be difficult to interpret without context.

Tools like ChatGPT or Grok can be helpful for:

  • explaining lab results in plain language

  • understanding unfamiliar medical terms

  • preparing questions before appointments

  • organizing thoughts after receiving new information

These tools should never replace medical advice, but they can help patients understand what they are being told so conversations with providers feel clearer and more productive.

Finding Community and Shared Experience

Condition-Specific Support Groups on facebook

There is often a support group for nearly every diagnosis, and many become very specific over time.

General disease groups can sometimes feel overwhelming, especially early on, as they may include a wide range of experiences and outcomes. More specific groups — such as those focused on particular mutations or treatment approaches — can sometimes provide more practical and relevant information.

In our experience, finding groups specific to my father’s gene mutation helped us understand clinical trials, treatment approaches, and questions we would not have known to ask otherwise.

As with any online resource, it is important to approach shared experiences thoughtfully and discuss medical decisions with your care team.

If Someone Is Helping Advocate for You

If a family member or friend is helping coordinate care, make sure early on that the appropriate paperwork is completed so they are allowed to speak with doctors and insurance companies on your behalf.

This may include:

  • HIPAA authorization forms

  • insurance communication permissions

  • listing the advocate as an approved contact

Having this in place prevents delays and allows someone else to help manage communication when information becomes overwhelming.

Tracking Symptoms & Information

When dealing with a serious diagnosis, details matter—yet it’s easy to forget when symptoms started or how they’ve changed over time.

We found a dedicated medical planner (like a cancer care planner) invaluable. These planners often have sections to track daily symptoms, weight, blood pressure, medication changes, and meals. When you have a new symptom or stop a medication, you’re able to log it right away. Then, when you see your doctor, you don’t have to guess when something began—you have a clear timeline to share. It helps both you and your care team stay aligned.

Tracking Well-being with Wearable Devices

We found that a wearable device, like an Apple Watch, helped us track my dad’s heart rate, sleep patterns, and general activity. Anxiety or treatment side effects can influence heart rate or sleep, and having data allowed us to spot patterns or changes. If dizziness or fatigue appeared, we had something measurable to share with the doctor. It’s not a medical device, but it can provide useful context during appointments—and it gave us some peace of mind between them.

Travel Considerations for Out-of-State Care

If your treatment involves traveling out of state—whether for consultations or ongoing care—it’s worth thinking about tolls. In Maine, having an E-ZPass can cut toll costs significantly, often by around 50%. If you anticipate frequent trips—like going to Boston and back—this small step can save both money and hassle during an already stressful time.

Free Lodging During Treatment in Boston

The American Cancer Society’s Hope Lodge in Boston offers free lodging for cancer patients and their caregivers during treatment. To stay there, you’ll need a referral from your Boston hospital once you have an appointment. While it may seem busy or fully booked, cancellations happen, and spots often open up last minute. Be sure to check in regularly if your dates shift.

Free Flights for Medical Travel: Bangor to Boston

Another option some patients have used is the free flights offered through programs like Visiting Angels or similar organizations that arrange free medical flights from Bangor to Boston. While I haven’t used this service myself, I’ve heard it can be an option if the drive is too long or if a quicker trip is necessary. If you’re considering it, reach out early and ask your care team or local patient support organizations for guidance.

Exploring Treatment Options: ClinicalTrials.gov

When considering all possible treatment paths—especially for complex or advanced conditions—clinical trials can sometimes offer new options. A useful resource is ClinicalTrials.gov, a database of privately and publicly funded clinical studies worldwide. You can search by condition, location, or specific treatments to see what trials might be available. Always discuss any trials you find with your care team to understand if they might be a fit for you.